What you’ll learn
- Record verbal explanations of unwritten office routines and transform them into numbered, step-by-step SOPs.
- Build operational checklists, decision trees, and quality assurance criteria automatically.
- Establish a centralized, searchable digital SOP library powered by generative text models.
How the course runs
Before the session
Pre-session prep · about 30 minutes
Record a 3-minute audio voice memo explaining an core internal office task or task sequence.
Live session
Instructor-led · 90 minutes
90-minute live SOP transcription, structuring, and refinement sprint.
After the session
Practice & reinforcement
Execute Thursday Process Guide Capture practice—convert 2 unwritten routines into formal SOPs within 30 minutes each.
Course modules
Voice-to-SOP Workflow Mechanics
Using speech-to-text engines to capture unstructured process knowledge.
Prompt Engineering for Process Mapping
Instructing AI to output standardized, numbered steps and checklists.
Exception Handling & Decision Paths
Adding edge-case instructions and escalation criteria to SOPs.
SOP Library Maintenance
Structuring documentation for team onboarding and continuous maintenance.
What you’ll take away
Deliverable: Two completed, standardized, team-ready Standard Operating Procedures (SOPs) with end checklists.
How your learning is checked: Observational check-in validating process accuracy when executed by a team member.