SME-101 · Beginner · SMEs track

Micro-Business AI Foundations & Tool Selection

Targeted at business owners and founders (fewer than 5 employees) and micro-business operational leads needing a pragmatic, low-cost AI toolkit roadmap.

Beginner level Live session: 2 hours ~30 min pre-session prep In person or live online

What you’ll learn

  • Select and deploy the optimal software stack (ChatGPT Plus/Team, Claude Pro, Copilot) based on specific budget constraints.
  • Implement baseline AI acceptable use guidelines across small team operations to protect company data.
  • Automate frontline business admin, scheduling, and customer inquiry response loops immediately.

How the course runs

Before the session

Pre-session prep · about 30 minutes

Audit current software subscription spend and identify top 3 time-consuming office routines.

Live session

Instructor-led · 2 hours

2-hour business tool selection matrix mapping and initial account setup.

After the session

Practice & reinforcement

Implement chosen entry-level AI tool across all business staff members within 7 days.

Course modules

The Small Business AI Ecosystem

Tool comparisons, pricing tiers, and API vs. Web interface costs.

Data Security for Small Teams

Preventing client record leaks, non-disclosure compliance, and cloud safety.

High-Impact Quick Wins

Automated email drafting, customer FAQ responses, and rapid marketing copy.

Vendor Selection Matrix

Evaluating vendors on reliability, ease of adoption, and regulatory compliance.

What you’ll take away

Deliverable: An SME Tool Selection Roadmap and Micro-Business AI Usage Policy Document.

How your learning is checked: Level 1 Baseline Comprehension pre- and post-testing scores.

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  • Course: SME-101 Micro-Business AI Foundations & Tool Selection
  • Instructor-led, never pre-recorded
  • Certificate of completion

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